{"id":6082,"date":"2012-05-09T20:39:59","date_gmt":"2012-05-09T19:39:59","guid":{"rendered":"http:\/\/wp.topsolutions.pt\/blog\/s-d-m-goes-google-2\/"},"modified":"2016-10-27T17:38:11","modified_gmt":"2016-10-27T16:38:11","slug":"sdm-goes-google","status":"publish","type":"post","link":"https:\/\/topsolutionscloud.com\/es\/blog\/sdm-goes-google\/","title":{"rendered":"S.D.M. goes Google"},"content":{"rendered":"<p><a href=\"http:\/\/sdm.pt\" target=\"_blank\">S.D.M. &#8211; Sociedade de Desenvolvimento da Madeira, SA<\/a> is responsible, on behalf of the Regional Government of Madeira (Portugal), for the management, administration and promotion of the International Business Centre of Madeira (IBC). These responsibilities include the construction of the infrastructure in the Industrial Free Trade Zone of Madeira and the promotion of MAR \u2013 Madeira\u2019s International Shipping Register.<\/p>\n<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-margin-top:10px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>Since the beginning of its activity as the concessionaire of Madeira&#8217;s IBC, S.D.M. has established a network of correspondents and representatives in several countries with the aim of providing full local support to investors interested in setting up and investing in Madeira&#8217;s IBC. Presently, S.D.M. has representative offices in Italy, U.K., Germany, Greece, USA, France, Norway, Monaco, Switzerland, Isle of Man and the Channel Islands and Argentina.<\/p>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-margin-top:10px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>Leonel Silva , the IT Manager at S.D.M. and the person directly responsible for the global policy, implementation, development and administration of all IT resources of the company, tell us about their migration to Google Apps:<\/p>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-margin-top:10px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<blockquote><p>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-image-align-right in-legacy-container\" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-dropshadow imageframe-1 hover-type-none\" style=\"border:5px solid #ffffff;-webkit-box-shadow: 3px 3px 7px rgba(0,0,0,0.3);box-shadow: 3px 3px 7px rgba(0,0,0,0.3);margin-left:25px;float:right;\"><img decoding=\"async\" alt=\"S.D.M. goes Google\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"\/wp-content\/uploads\/case_study_sdm-k.png\" class=\"lazyload img-responsive\"\/><\/span><\/div>\n<p>For many years, we had a Communigate Pro server which had on average a 85% uptime and demands more then 15 hours per month just for maintenance. We offer at the most 10GB as email quota and we fought spam with some difficulties (with a solution called Sophos). At that time we performed daily backups for all the accounts to prevent data losses and we had to install, support and keep updated all mail clients (Apple Mail.app, MS Outlook).<\/p>\n<div style=\"margin-top:10px\"> <\/div>\n<p>When considering all that, our growing needs and the few IT resources available to support all the company departments (from Administration Board to Sales and Marketing, passing by the Administrative or the Industrial Free Trade Zone Departments), we realized we needed a change.<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>After a detailed evaluation of the enterprise Google offering and also considering other high profile companies experience, our management had no doubt that Google will help us to better communicate as a team and with our business partners.<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>So, we decided to switch to Google Apps for Business which offered a far more reliable, secure, integrated and cost-effective way for our employees to communicate from their desks or on the road. Easily managed by a small IT team, Google Apps allows us to achieve our top 3 goals:<\/p>\n<ul>\n<li>High availability and security<\/li>\n<li>Cost savings (releasing budget and equipments to other areas)<\/li>\n<li>CRM integration<\/li>\n<\/ul>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>It took us less then a month to validate the whole process and to prepare the transition for the entire company (including CRM data migration, specific developments and integration).<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>During the entire project we have been supported by our Google Apps partner, TopSolutions, who guided us trough an effective and quick setup assuring the integration with our productive process. In fact TopSolutions has been a valuable partner and provider of high quality cloud services. With a very efficient support infrastructure, TopSolutions was a decisive factor on our transition to the cloud and the adoption of services like Google Apps, Google Postini and Zoho CRM.<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>Getting everyone transitioned onto a new platform can be a challenge for any organization, but the learning curve for Google Apps was almost non-existent, since most of our users was already private Gmail users. We have provided less then 1 hour of training per user, basically to clarify the CRM integration and all the advantages of the available collaboration tools.<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>Throughout the year our Sales and Marketing staff participate in several international promotional missions both in European and American countries, and Google Apps provides the accessibility that our mobile users demands.<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>We experience fantastic productivity gains and all our users are happy with Google Apps high availability and the outstanding easy to use tools. 99% of our users only access Google Apps trough the web interface, and that makes our life easier because we have no need to update or upgrade any desktop email client. This not only has helped reduce IT management time, but it also has given us a whole new level of internal and external collaboration (with our clients and providers).<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>Google Postini is also a must have. We have no more problems with spam or virus and we have a great real time and automatic archiving solution with no need to manually backup anything.<\/p>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p>Google Apps has been a huge win for us and Google just keeps on giving us great new features, like the brand new Google Drive.<\/p><\/blockquote>\n<p>If you want to know more about <a href=\"https:\/\/topsolutionscloud.com\/es\/soluciones\/g-suite\/\">Google Apps for Business click here<\/a>.<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>S.D.M. &#8211; Sociedade de Desenvolvimento da Madeira, SA is responsible, on behalf of the Regional Government of Madeira (Portugal), for the management, administration and promotion of the International Business Centre of Madeira (IBC). These responsibilities include the construction of the infrastructure in the Industrial Free Trade Zone of Madeira and  [&#8230;]<\/p>\n","protected":false},"author":3,"featured_media":5964,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,19],"tags":[],"class_list":["post-6082","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casos-de-estudio","category-google-es"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>S.D.M. goes Google<\/title>\n<meta name=\"description\" content=\"Case Study : Leonel Silva , the IT Manager at S.D.M. and the person directly responsible for all IT resources of the company, tell us about their migration to Google Apps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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